Elite and Elite Plus Membership

[turls]

I have been trying for YEARS to get my brother removed from my Rewards / My Best Buy account.  I can't see any indication online anywhere that he is on my account but often when I purchase in-store, they ask me if I am my brother-in-law.  I thought I had this done a few years back by talking to numerous people at Best Buy but it is still not fixed.

Can someone help?

[Allison-BBY Social Media Specialist]

Hello, turls!

Thanks for posting on our forum for support. After years of trying to make this kind of account update, I would be looking for a resolution as well. I'd be happy to look into your account and assist in any way I can!

To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.

All the best,