Add Product

Search Results:

New Member
Posts: 5
Registered: ‎11-30-2010

Brother-in-law on my account, how to remove?

I have been trying for YEARS to get my brother removed from my Rewards / My Best Buy account.  I can't see any indication online anywhere that he is on my account but often when I purchase in-store, they ask me if I am my brother-in-law.  I thought I had this done a few years back by talking to numerous people at Best Buy but it is still not fixed.


Can someone help?

Posts: 1,597
Topics: 77
Kudos: 265
Solutions: 74
Registered: ‎11-23-2018

Re: Brother-in-law on my account, how to remove?

Hello, turls!


Thanks for posting on our forum for support. After years of trying to make this kind of account update, I would be looking for a resolution as well. I'd be happy to look into your account and assist in any way I can!


To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!