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Posts: 1
Registered: ‎08-04-2020

Best Buy Elite rewards cert

I got a $10 rewards cert for presumably being and Elite plus member... in an email on Sunday at 3:46 pm. It expired that same day. I went out to the store to use this in store only cert and the store was closed ( it now closes at 6p on Sundays). Easted trip AND tbe cert is no longrr valid. I actually had stuff I wanted to get... now just frustrated... whats the logic with giving someone 2 hours to use a cert? Causes more harm than it feels like a reward
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Posts: 12,468
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Registered: ‎01-03-2013

Re: Best Buy Elite rewards cert

Hi there, BARTy88, 

 

Welcome, and thank you for being a My Best Buy member! Receiving a reward certificate with such a short redemption period would have me scrambling to redeem it as well. With the store closing early on Sundays, I can understand why this would leave you frustrated, especially if the certificate was only able to be redeemed in store. 

 

It sounds like this may have been some sort of promotional certificate, so I would be happy to dive further into this with you. Would you mind sending a private message my way with your name, phone number, and email address? You should be able to utilize the link in my signature below to send the private message my way. 

 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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