Elite and Elite Plus Membership

[BraheemHazeemIII]

Got an email a couple hours ago saying my email has been changed. Tried to sign in and couldn't. Tried resting password, email doesn't exist anymore. Trying to call support has been a joke, I had been on the phone over an hour and keep getting hung up and transferred around. I have credit cards linked to this account and rewards. Someone also created an account with my other email that I would like closed. Can someone please help?

[Allison-BBY Social Media Specialist]

Hello, BraheemHazeemIII, and welcome to our online community!

Thank you for contacting us on our forum for support. It's always important to have everything in order with your account, and I can understand your reason for concern seeing as you were having issues signing in. Since your post, have you received assistance with this?

Happy to help,