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Posts: 1
Registered: ‎10-15-2020

Account compromised

Got an email a couple hours ago saying my email has been changed. Tried to sign in and couldn't. Tried resting password, email doesn't exist anymore. Trying to call support has been a joke, I had been on the phone over an hour and keep getting hung up and transferred around. I have credit cards linked to this account and rewards. Someone also created an account with my other email that I would like closed. Can someone please help?

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Posts: 795
Topics: 29
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Registered: ‎11-23-2018

Re: Account compromised

Hello, BraheemHazeemIII, and welcome to our online community!

 

Thank you for contacting us on our forum for support. It's always important to have everything in order with your account, and I can understand your reason for concern seeing as you were having issues signing in. Since your post, have you received assistance with this?

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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