05-14-2019 05:56 PM
I bought washer & dryer from Bestbuy and had bestbuy installed for me. I guess they just insert the water hose into the tube without any tightening. The water hose dropped, and the water was all over my bedrooms and hallway. I called the Bestbuy customer service and they said to call Sedgwick at 855-832-1338. I've called them several times, left a voicemail, an email, but i didn't receive any feedback. What should i do? thank you.
05-15-2019 09:42 AM
Welcome to our community, although I'm sad it's under these circumstances. I don't have to imagine what you've gone through since I've had similar things happen, and I honestly regret that you're having to cope with these circumstances. I'm even more unhappy to hear that your attempts to get help have not met with success.
I'd like to look into this for you, but will need some information to begin. If you will please send me a private message that includes the following, I’ll do my best to help:
To send me a private message, please click the button labeled "Private Message" in my signature below.
I look forward to hearing from you.