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Posts: 7
Registered: ‎10-21-2017

the delivery of washer/dryer left a deep gash in the paint

I went into the NE Raleigh BB to buy the Samsung Flex Washer/Dryer but I couldn't get any help after ten minutes of waiting in the appliance area so I went home to buy it.

It was delivered today, and I was told that my pan is too small for it, but it could be set up for the time.  My builder will need to make a drain adjustment (things that a sales person could have mentioned).

The delivery men were great, except that while travesring up the stairs, I heard a small crash and this is the result:


The bottom one in particular is bad because it's deep.

I will not be able to erase it out.


What can be done?

Posts: 10
Topics: 0
Kudos: 0
Solutions: 0
Registered: ‎11-12-2018

Re: the delivery of washer/dryer left a deep gash in the paint



Thank you for reaching out to us in regards to the issues that you had with your delivery and installation. I would be happy to assist in anyway that I can. I just need some information from you to proceed. Would you mind sending us a private message with the name, phone number, and email address that is associated with the order?


Alexis|Social Media Specialist | Best Buy® Corporate
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