05-06-2021 11:53 AM
Geek squad's staff is a joke along with their GM (Brian). Here is the breakdown. (Modesto, CA)
Bought stereo in Feb of 2021 it's now May and nothing has been done!
Geek squad is a joke. Specially Brian, his employees lead by example. if the main guy doesn't care the employees are surely not going to care.
Best Buy you have failed me. I have bought so much from Best Buy. They do not care about their customers. Very sad that in this generation you can no longer get great service.
05-07-2021 11:47 AM
Thanks for reaching out and sharing this experience with us, though I wish it were under better circumstances. I'm sorry to hear that your radio install did not go according to plan, and that you've had a difficult time getting assistance here. I'd like to take a closer look into this as well as document your concerns.
Please send me a private message with your full name, email, and phone number and I can get started right away.
05-13-2021 04:08 PM
Meg was no help, she told me to keep work with the 3rd company even though we keep going in circles since march. Best buy and their 3rd party are a joke. very disappointed.