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Posts: 1
Registered: ‎01-06-2023

order delayed

I ordered Dec 19, 2022 Arozzi - Arena Fratello Gaming Desk - Black. I was supposed to pick up the order from the store Dec 28, 2022. After the deadline, the order changed its status to order delayed. To date, I have no news if and when the goods will be delivered for pickup. If the processing of this order will be prolonged I would like to have a chance to cancel and order something else. Please help. Thanks


Posts: 105
Topics: 1
Kudos: 7
Solutions: 5
Registered: ‎11-08-2021

Re: order delayed

Hello, zvierzak.


Welcome to the Best Buy Forums!


I appreciate you taking the time to write us regarding your order. I would be reaching out to someone if I was experiencing the same thing.


I am happy to look into this for you, but first, I am going to need some more details from you. Please, send me private message by clicking the blue button next to my signature, with the order number or Customer Service PIN, your full name, phone number, e-mail address, and store you visited. I look forward to hearing from you.



Jason|Social Media Specialist | Best Buy® Corporate
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