Delivery & Installation

[PhoenixKai66]

best buy appointment, my original delivery date was March 8th but I checked today February 28th that an opening for March 1st is open. So I scheduled it and everything went through okay even did prep, well some hours later I keep getting an email "schedule a delivery" and it showed best buy canceled it once. This has happened to me 3 times already, there's nobody booked that day or anything. Best buy support confirmed my date, phone number confirmed my date and even the website confirmed it. So what's going on? Why won't it stay like it should?

[Duncan-BBY Social Media Specialist]

Hi there, PhoenixKai66,

Thank you for reaching out to us here on our Forums page regarding your attempts to reschedule your delivery date. There can be many factors that tie into this appointment having complications scheduling. 

I'd love to get a closer look at your order to see if I can attempt to schedule this for you. To get started, can you send us a Private Message verifying your full name, email address, phone number, and order number? 

Thank you!