04-24-2022 12:59 AM
04-24-2022 09:34 AM
Hi there, Seek!
Thank you for joining our community here on the Best Buy Forums. As we strive to provide expert service, this is certainly not the experience that we want for our customers. I am happy to look into this more and to see what may be possible! To start, please send a private message with your full name, phone number, and email address, along with the order number (if you have it). You should be able to do this by clicking the blue button near my signature.
|Jenni|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!