Delivery & Installation

[Elika]

I have had a delivery for a month and the person who supposed to deliver the appliances was avoiding wear booties. They keep coming (it's been 5 times so far) and they call us 30 mins before and tell us that they're not coming as they're not wearing booties!!
I kept calling to best buy customer service phone number and no one knows what's going on and no one's fixing it!!
I can believe it!!
I have bought more than $15k appliances from best buy and I'm going to return them all and buy it from other companies with good support. I'm sorry for best buy for their poor service.

[Tasha-BBY Retired: Social Media Specialist]

Hello, Elika, 

Thank you for connecting with us regarding your recent experience having trouble getting appliances delivered. Booties or protective shoe covers can definitely help protect flooring so they're a great measure to take when entering someone's home. I understand you've had quite a few appointments that haven't been able to be completed because of the lack of these. I would be delighted to further discuss this with you, so I am sending you a private message. Please keep an eye on your inbox in the top right corner of the page for my message. 

Sincerely,