07-02-2021 02:35 PM
Today we had a washer dryer delivered. They were supposed to install the washer, however, while removing the old washer the installer cracked my piping causing damages. Who do I talk to about being reimbursed for damages caused by them?
07-10-2021 10:11 AM
Good morning, bstarling406,
Welcome back to our community forums and thank you for letting us know about your order. Having had several appliances delivered to my home, I know that if any damage took place I would want to get on the path to getting this repaired as quickly as possible. I would certainly be glad to give you some information on this process as well as see how if I may be able to provide any additional assistance.
We have a dedicated team that can provide assistance with appliance orders. We ask that you contact them within 15 days of your delivery date at (800) 304-1259 between 8 a.m. and 9 p.m. CT, 7 days a week.
Have you been able to get in touch with this team? If not, I'd like to see what I may be able to do to help on my end. I will need a bit more information in order to do so. Can you please send me a private message that includes your:
I look forward to hearing back from you so I can see what options are available to review this order and delivery.