03-10-2019 12:35 AM
03-10-2019 12:49 AM
03-11-2019 01:13 PM
Welcome and thank you for posting on the forums!
I truly appreciate you taking the time to write us about this, and choosing us to purchase your new washer and dryer. Home install and delivery is meant to go smoothly and professionally, and your safety is definitely important to us. I am here to help where I can and look into this further for you.
First, I am going to need some more details from you. Please, send me a private message by using the link in my signature below this post with some order details. Send me your Customer Service PIN off your receipt or order number, full name, phone number, and e-mail connected to your BestBuy.com account. I look forward to hearing from you.