Delivery & Installation

[mikerojas]

Two delivery guys damaged my wall at the entrance of my home while bringing in the new Fridge. I started a claim with Best Buy, but doesn't seem to have advanced much from there. I was told I would be called 48-72 hours and never got a call til this day. 

I contacted Sedgwick and they said Best Buy has not submitted the claim yet to them.

Claim# {removed per forum guidelines}

Can someone help get some traction on this claim?

[Bacarri-BBY Social Media Specialist]

Hey there, mikerojas,

Welcome to the Best Buy Forums!

Thanks for reaching out today. I can certainly understand the concern with this. If I had any damages to my home after having service performed I'd want this issue resolved quickly, too. I would love to look into this for you. To get started, please send me a private message with your full name, phone number, and email so I can take a look and see if there was a claim made for you. To send it, click the blue button under my signature.

Regards,