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Posts: 1
Registered: ‎01-05-2023

Wall damage from delivery 12/27/22

[ Edited ]

Two delivery guys damaged my wall at the entrance of my home while bringing in the new Fridge. I started a claim with Best Buy, but doesn't seem to have advanced much from there. I was told I would be called 48-72 hours and never got a call til this day. 


I contacted Sedgwick and they said Best Buy has not submitted the claim yet to them.


Claim# {removed per forum guidelines}


Can someone help get some traction on this claim?

Posts: 106
Topics: 1
Kudos: 10
Solutions: 8
Registered: ‎11-24-2021

Re: Wall damage from delivery 12/27/22

Hey there, mikerojas,


Welcome to the Best Buy Forums!


Thanks for reaching out today. I can certainly understand the concern with this. If I had any damages to my home after having service performed I'd want this issue resolved quickly, too. I would love to look into this for you. To get started, please send me a private message with your full name, phone number, and email so I can take a look and see if there was a claim made for you. To send it, click the blue button under my signature.



Bacarri|Social Media Specialist | Best Buy® Corporate
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