07-03-2021 09:24 PM
07-04-2021 12:23 PM
Good afternoon, dradnan2001,
Welcome to our forums, albeit under such unfortunate circumstances. From what you’ve described here, this is far from the experience we hope to provide our customers when entrusting us with the delivery and installation of their appliances, and I regret the inconvenience this experience has undoubtedly caused.
I’d like to make sure we’re properly documenting your feedback here at our Corporate Headquarters, to ensure it’s visible to the appropriate parties, however, I’ll need some additional information from you in order to do so. Most of the information I need is private information we’ll want to keep out of the public view of our Support Forums, so be sure to use the blue “Private Message” button in my signature to send me:
As mentioned, be sure to use the blue “Private Message” button in my signature to get this information sent my way, and if you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Looking forward to hearing from you,