05-28-2021 01:07 AM
05-28-2021 03:12 PM
Thank you for reaching out to us here on our community forums and letting us know about your experience at our Best Buy North Star location. Having upgrade my stereo in the past I know that free installation is a great promotion and I would want to take advantage of this if I were in your shoes. I'd be glad to help make sure your feedback gets to the right place and provider some more details about this promotion.
This offer applies to a basic car radio installation service and there may be additional charges for vehicle-specific parts and additional labor. Based on your description it does sound like some additional labor would have been required to complete this installation as Andrew mentioned.
I'm glad to hear that you were able to speak to a store manager and I'd like to document your feedback here at our Corporate Campus. I will need a bit more information in order to do so. Can you please send me a private message that includes your:
You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.