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Posts: 1
Registered: ‎01-21-2022

Treadmill delivered 12 hours late and No Installation

I bought a treadmill on the January 13th and was supposed to be delievered on January 21st between 7am and 1pm.  It showed up at 7pm.  had to leave because of plans,  I accepted the delivery and they indicated that they would come back on Tueday to install.  Now I am not on the schedule when I called to confirm. 

 

The delivery place they contact with is rude and very little people skills and could care less about all the time that you wasted waiting for them to show up..Tried call ing geek suad for assistance and no luck.  Why pay the extra for the tech service if you are treated poorly.

 

JUST AWFUL EXPERIENCE  

Posts: 84
Topics: 6
Kudos: 20
Solutions: 7
Registered: ‎11-08-2021

Re: Treadmill delivered 12 hours late and No Installation

[ Edited ]

Hey, blainl7487!

Welcome to our forums!  Ideally, our customers wouldn’t have to deal with any issues after the delivery or install of their appliances, so it’s disappointing to hear that you are having difficulties getting your installation scheduled. 

 

I would be happy to take a closer look into this matter and offer any additional assistance I can.  Would you mind providing me a few pieces of additional information?  If you could use the blue "Private Message" button in my signature to send me:

 

  • Your first and last name
  • Your email address
  • Your phone number

This should be enough for me to begin my research, and hopefully get you the assistance you're looking for.  

 

Thank you. 

Allison|Social Media Specialist | Best Buy® Corporate
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