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New Member
Posts: 8
Registered: ‎01-21-2020

Re: Totally unacceptable delivery/install experience

There was no wait time (yay!) and they are sending Julissa a gift card for all the trouble. I appreciate that something was done in response to the poor experience.
Posts: 7,191
Topics: 116
Kudos: 343
Solutions: 394
Registered: ‎12-23-2016

Re: Totally unacceptable delivery/install experience

Hi, Sbmeneses,

 

That's awesome. I'm happy to hear everything worked out, and without a wait this time.

 

Please reach back out if we can ever help you out again in the future.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 8
Registered: ‎01-21-2020

Re: Totally unacceptable delivery/install experience

Thank you - glad this has finally been resolved and that Best Buy made good on a gift card for the many delays we endured.
Posts: 7,191
Topics: 116
Kudos: 343
Solutions: 394
Registered: ‎12-23-2016

Re: Totally unacceptable delivery/install experience

Hi, Sbmeneses,

 

You're very welcome. 

 

Have a great rest of your week!

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!