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New Member
Posts: 1
Registered: ‎04-21-2022

Total Tech Damaged Walls, No Response From Sedgwick

I purchased tvs and total tech support and scheduled the tvs to be wall mounted. The tech damaged 2 of my walls. I made a claim with Sedgwick and have not had any responses since my initial claim filing in February...3 months later ,I'm getting the runaround when calling Sedgwick because customer support is not getting a response from the claims associate or her manager. I sent them all the requested documents and was offered a settlement from their initial response in February...this needs to be handled immediately 

Social Media Specialist
Posts: 39
Registered: ‎10-19-2020

Re: Total Tech Damaged Walls, No Response From Sedgwick

Hello, Jessicap,

 

Welcome to our forums and thank you for reaching out. I can imagine how it felt when you saw those damages to your wall, so we certainly want to make sure we can get that taken care of. I would like to see what's possible on my end. If you would, please send over a private message with your full name, phone number, email, and order number. That'll help me to see what's been done and what direction we may be able to take. Just use the button to the right of my name below.

 

Kindest regards,

:
Keith M|Social Media Specialist | Best Buy® Corporate
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