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Posts: 3
Registered: ‎11-17-2022

Third (and last) Request for Customized COI and Indeminity Agreement

I have a tv delivery and installation date Tuesday 11/22. I am not going to reschedule it due to Best Buy's failure to get me a signed, customized COI and Indemnity Agreement after asking 3x. I will cancel my order, get a refund and purchase from another tv vendor who can provide these documents on a timely basis. I have already provided the forms to Alex that my building requires. I have not yet received eithre back, completed and signed.

 

My appt is Tuesday 11/22 from 7am-11am. My building requires the documents 24 hours in advance. 

 

Can someone help me today? 

 

 

Posts: 102
Topics: 2
Kudos: 15
Solutions: 4
Registered: ‎11-03-2020

Re: Third (and last) Request for Customized COI and Indeminity Agreement

Hello,

 

Thanks for reaching out again, I did not receive a response from the first thread you posted, Also, I can see our agent Kaiden also responded to a different thread and also did not get a response. I provided the email for you to forward us the details needed for the custom COI but we have not received that either.  Please forward that information to online.communities@bestbuy.com. 

 

Kind regards, 

Alex|Social Media Specialist | Best Buy® Corporate
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