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New Member
Posts: 5
Registered: ‎02-18-2022

Thermador order delays and request to swap to available models.

Hello,
 
As my husband had posted earlier : 
 

We placed orders for thermador appliance - Range, Refrigerator, Hood, Blower and Dishwasher in Sep 2021. 

All these days we were being assured that the appliances will arrive in Dec, then it moded to Jan, then Feb mid. 

 

While some of the appliances have been scheduled for delivery next week, We are still waiting on the Hood, Blower and Dishwasher and those estimates have now moved to end April and for the hood it is July

 

We can see that the alternate models of the Dishwasher and the Blower are avaliable in stock at BestBuy but for some reason my bestbuy rep says its not possible to swap my order to a currently avaliable model.

 

How can we get some help ?

Posts: 11,642
Topics: 371
Kudos: 293
Blog Posts: 46
Solutions: 378
Registered: ‎09-29-2008

Re: Thermador order delays and request to swap to available models.

Hey, rd08,

 

Thanks for reaching out to us here, and given this order was placed back on September of last year I can of course understand you being concerned. I did get  your private message, and I will be responding to it momentarily.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 11,642
Topics: 371
Kudos: 293
Blog Posts: 46
Solutions: 378
Registered: ‎09-29-2008

Re: Thermador order delays and request to swap to available models.

Hey, rd08,

 

I tried to reply to the private message you sent me, but I am getting an error message that you do not have private messages enabled in your user profile. Please enable the ability to receive private messages in your user profile, and let me know when you have done this.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 5
Registered: ‎02-18-2022

Re: Thermador order delays and request to swap to available models.

Its showing that private messages is enabled

New Member
Posts: 5
Registered: ‎02-18-2022

Re: Thermador order delays and request to swap to available models.

Now I get this --

"

You have reached the limit for number of private messages that you can send for now. Please try again later."