Delivery & Installation

[KemperJones]

Yesterday, I made a request to my Google Home speaker and didn't get any response. I then noticed it was gone. Checked my living room camera and low and behold, one if the guys that delivered my refrigerator on Thursday stole it. How do I go about reporting and resolving this?

[KemperJones]

I was told that I'd get a call from the delivery company today, but still have yet to hear anything.  What I can do to escalate this?

{removed per forum guidelines}

[Allison-BBY Social Media Specialist]

Hello, KemperJones, 

Thanks for reaching back out to us on our forum for support. I hate to hear this happened, and I know I'd also be doing all I could to resolve this matter. I'm happy to help in any way I can.

To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.

All the best,