10-08-2018 07:07 PM
10-11-2018 03:09 PM
Thanks for reaching out to us here at the Best Buy Community forums regarding your recent order. I apologize that the estimated hold time on our phone service wasn’t as accurate as it should have been.
I’d be happy to take a look into your order to see if I can help you out at all, as well as look into your rewards situation. Pleas reach out to me through a private message by using the link in my signature.
I’d need your name, email address, phone number and order number. Please also let me know what the issue is with your My Best Buy rewards and I’ll check that out.
|Kyle R|Social Media Specialist | Best Buy® Corporate|
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