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New Member
Posts: 5
Registered: ‎02-20-2019
Accepted Solution

Terrible experience

I spent over $1200 for a complete stereo install. Find out the employee didnt even have all the parts

I was scheduled for install on March 21st. Over a month out. Now im not even shown on their schedule.

Ive called twice and explained the sales rep forgot the rear door speakers.

Still nothing to confirm my order or install.

Thinking about cancelling and going somewhere else.
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Posts: 3,012
Topics: 69
Kudos: 253
Blog Posts: 4
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Registered: ‎04-18-2017

Re: Terrible experience

Welcome to the Best Buy forums, Pcbdude,

 

I want to thank you for taking the time to register with us, but more importantly, for choosing Best Buy as your shopping destination!  It would be a pleasure in making sure you’re all set for your appointment with our MECP certified Geek Squad Autotech’s!

Using the email provided, I was unable to locate an appointment that was scheduled, but I’m wanting to see if you perhaps have another email that was used.  Please send me a private message by clicking the blue button in my signature line below and be sure to contain your full name, phone number, email address, and the customer service PIN, or order number from your purchase. 

I can’t wait to hear back from you and I’ll be keeping an eye on my inbox for your reply!

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 5
Registered: ‎02-20-2019

Re: Terrible experience

[ Edited ]

Hello, thank yoi for responding
My email address is:
{removed per forum guidelines}

New Member
Posts: 5
Registered: ‎02-20-2019

Re: Terrible experience

[ Edited ]

{removed per forum guidelines}

Posts: 3,012
Topics: 69
Kudos: 253
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: Terrible experience

Hello, Pcbdude, 

 

Please see that I've responded to your private message by locating the orange envelope in the top right corner of your screen!

JJ|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 5
Registered: ‎02-20-2019

Re: Terrible experience

Ive responded, please communicate via email.
Dan
Posts: 3,012
Topics: 69
Kudos: 253
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: Terrible experience

Good afternoon, Pcbdude, 

 

I've been away from my desk the past couple of days for my normal days off, but I'm wanting to let you know that I've responded to your private message that you've sent!  Click the orange envelope in the top right corner of the screen to view your inbox!

JJ|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!