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Posts: 1
Registered: ‎12-11-2020

TV Installation Scheduled for today! - No show

[ Edited ]

Hi,

I have an order confirmation that TV installation was/is scheduled for today Dec 11th between 12 pm and 8 pm. However no one showed up. I have the email confirmation with the instalaltion date and time window. Could someone please assist?

 

Order # {removed per forum guidelines}.

 

Thanks,

Ketan

 

Posts: 173
Topics: 7
Kudos: 44
Solutions: 2
Registered: ‎08-02-2019

Re: TV Installation Scheduled for today! - No show

Welcome to our community, ketannair,

 

We sincerely appreciate you choosing us for your home theater needs, and I’m sad to hear that there may be a scheduling issue with your order. It’s not the kind of experience that we want to deliver, and I wanted to thank you for bringing this to our attention. Rescheduling around delivery dates isn't ideal, and I can definitely understand your need for urgency. I’d be happy to take a deeper look into our options going forward. To get started, can you please send me a private message with your full name, email address, and phone number? You can send me a private message by logging into the forum and clicking on the blue button across from my signature on this post.

Scott|Social Media Specialist | Best Buy® Corporate
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