08-08-2020 09:25 PM
Had a TV delivery scheduled for today, was given a window of 12pm to 8pm. 8pm came and went with no show no call. Can't get in touch with anyone at best buy on the phone or through chat. Would love to know where my TV is. This is just awful customer service.
08-12-2020 06:11 PM
Hi, maw009, and welcome to our online community!
Thank you for contacting us on the forum for support. I hate to hear your delivery didn't happen on Saturday, as I know your time is valuable and I'm sure you were excited to receive your TV. I'd like the chance to assist in any way I can now.
Please send me a private message including your full name, email, phone number, and order number to start. Even if your delivery has been rescheduled, I encourage you to send a message following up to how that appointment went. You can find the blue option to message me to the right of my name below.
All the best,