09-24-2019 04:58 PM
09-27-2019 12:16 PM
Welcome to our community. Like you, my time is at a premium. The expectation is not unreasonable to to have services like delivery performed promptly and efficiently and, if complications develop, that communication is also swift and accurate. I was unhappy to read that none of these occurred for you and I regret our having disappointed you.
At this time, if you are still in need of assistance, I would encourage you to reach out to our Geek Squad Client Care team at (800) 304-1259. This dedicated team will be best equipped to assist you towards a resolution.
I hope this helps. Please know I am grateful you took the time to share your experience with us.