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New Member
Posts: 3
Registered: ‎01-15-2022

Stop the lies! Where is my TV???

@BestBuySupport Waiting for my TV since Black Friday. 3 No-call /No-shows on scheduled Delivery & Install dates. Kept a log of calls to "Total Tech Customer Care". Non-stop lies and empty promises. Are you kidding BestBuy???? #poorcustomerservice #totaltech #bestbuy
Posts: 130
Topics: 1
Kudos: 20
Solutions: 6
Registered: ‎11-08-2021

Re: Stop the lies! Where is my TV???

Hello, Yb, and welcome to our online community!

 

Thank you for posting on our forums regarding your experience, however I do wish it was under better circumstances. Waiting this long for a television delivery and installation would be frustrating, and I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

 

Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt) or Order Number

 

I'll keep an eye out for your message.

 

Best,

Rich|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎01-15-2022

Re: Stop the lies! Where is my TV???

[ Edited ]

{removed per forum guidelines}

{removed per forum guidelines}

{removed per forum guidelines}

Posts: 130
Topics: 1
Kudos: 20
Solutions: 6
Registered: ‎11-08-2021

Re: Stop the lies! Where is my TV???

Hello, Younus.

 

I have reviewed your order, and I wanted to confirm order details. 

 

Are you needing 2 TV Mounting services or just one? 

 

Thank you, 

Rich|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎01-15-2022

Re: Stop the lies! Where is my TV???

1 TV removed
1 TV mounted