Delivery & Installation

[Yb]

@BestBuySupport Waiting for my TV since Black Friday. 3 No-call /No-shows on scheduled Delivery & Install dates. Kept a log of calls to "Total Tech Customer Care". Non-stop lies and empty promises. Are you kidding BestBuy???? #poorcustomerservice #totaltech #bestbuy

[Rich-BBY Retired: Social Media Specialist]

Hello, Yb, and welcome to our online community!

Thank you for posting on our forums regarding your experience, however I do wish it was under better circumstances. Waiting this long for a television delivery and installation would be frustrating, and I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:

Full name

Email address

Phone number

Customer Service Pin (located bottom of receipt) or Order Number

I'll keep an eye out for your message.

Best,

[Yb]

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[Rich-BBY Retired: Social Media Specialist]

Hello, Younus.

I have reviewed your order, and I wanted to confirm order details. 

Are you needing 2 TV Mounting services or just one? 

Thank you, 

[Yb]

1 TV removed
1 TV mounted