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Posts: 1
Registered: ‎04-14-2022
Accepted Solution

Still waiting for my refund

I had a TV and surround sound installed on 2 March. The included in wall power supply wasn’t needed so I was promised a refund. I got an email on 3 March saying the refund had been processed and I’d receive this back to my card within 10 days. I contacted customer service after three weeks and was promised it would be escalated. I contacted them again after 4 weeks. Im still waiting for the refund. Help!
Posts: 11,640
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Registered: ‎09-29-2008

Re: Still waiting for my refund

Hey, GHP1,

 

We appreciate you taking time to connect with us here on our forum, and given you have still not seen this refund I can understand your concerns. Can you send me a private message with your name, phone number, email address, and order number? To send me a private message simply click on the message button in my signature.

 

Thanks,

Allan|Senior Social Media Specialist | Best Buy® Corporate
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