01-14-2019 03:00 PM
01-23-2019 06:27 PM
Welcome, and thank you for taking the time to share your recent experience with us. Having a refrigerator delivered often requires some orchestration to ensure it goes smoothly, and it sounds like you made the notes so our teams would be aware of your requirements. Although a smaller truck may not have been available to comply with your request, I can see how some additional communication about that would have been helpful so you could prepare for an alternative method of getting the refrigerator to your home.
I’m hopeful you’ve been in contact with our Home Delivery Team for resolution since your post, but if you are still in need of a assistance, we’d be glad to see what options we may have available to help. Should that be the case, please send us a private message with your full name, email address, and telephone number, so we can access your order.