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Recognized Member
Posts: 162
Registered: ‎11-09-2013
Accepted Solution

Site shows different delivery time than what I scheduled during order?

Aloha!

I made an online purchase for a range earlier today, scheduled delivery and installation to be taking place Tuesday 5/28 between 12:00 pm - 04:00 pm, the confirmation email shows this date/time as well.

 

However, when I look at my past purchases on bestbuy.com, it shows the delivery will be between 5 pm - 9 pm on the same day.

 

I feel like that time is a bit odd, and don't really want to mess by rescheduling and accidentally getting a later delivery/installation. Is this a flaw of the website and is the delivery still scheduled between noon and 4 pm, or did it indeed get delayed?


Thanks in advance!

-M

Posts: 28
Topics: 0
Kudos: 2
Solutions: 3
Registered: ‎11-12-2018

Re: Site shows different delivery time than what I scheduled during order?

Hello, sakura8o8!

 

Thanks for reaching out to us here in our online community! I'd be glad to check the time frame on your order for you.

 

Would you mind sending me a private message with the full name, phone number, and email address on your order? The link to follow is below in my signature.

 

I look forward to hearing back from you!

Halie|Social Media Specialist | Best Buy® Corporate
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Recognized Member
Posts: 162
Registered: ‎11-09-2013

Re: Site shows different delivery time than what I scheduled during order?

Sure thing. PM coming up Smiley Happy