Delivery & Installation

[sakura8o8]

Aloha!

I made an online purchase for a range earlier today, scheduled delivery and installation to be taking place Tuesday 5/28 between 12:00 pm - 04:00 pm, the confirmation email shows this date/time as well.

However, when I look at my past purchases on bestbuy.com, it shows the delivery will be between 5 pm - 9 pm on the same day.

I feel like that time is a bit odd, and don't really want to mess by rescheduling and accidentally getting a later delivery/installation. Is this a flaw of the website and is the delivery still scheduled between noon and 4 pm, or did it indeed get delayed?

Thanks in advance!

-M

[Halie-BBY Social Media Specialist · Accepted solution]

Hello, sakura8o8!

Thanks for reaching out to us here in our online community! I'd be glad to check the time frame on your order for you.

Would you mind sending me a private message with the full name, phone number, and email address on your order? The link to follow is below in my signature.

I look forward to hearing back from you!

[sakura8o8]

Sure thing. PM coming up