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New Member
Posts: 2
Registered: ‎10-25-2022

Sedgwick not responding to claim.

Installation of dishwasher caused a leak and caused damage to my hardwoods. I have filed a claim through BestBuy with Sedgwick. I have heard nothing back in the promised timeframe. I have left messages for my claim adjuster and her supervisor. No one has reached out via email, phone or any other means. How do you get someone to take onis and resolve?

Posts: 105
Topics: 0
Kudos: 12
Solutions: 5
Registered: ‎12-07-2021

Re: Sedgwick not responding to claim.

Hello, Mrosefort,

 

Thank you for reaching out to us here on the Best Buy forums! I know I would be reaching out for support as well if I were you. While I may be unable to see your claim directly, I would be happy to reach out to Sedgewick on your behalf to see if I can get a conversation started, or the next steps in your claim. To get started, please click the blue PrivateMessage button to the right of my signature and include your full name, phone number, email, and claim number. I look forward to assisting you.

 

Best,

Brandon|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎10-25-2022

Re: Sedgwick not responding to claim.

I have PM'd info to you. Any help is greatly appreciated.

New Member
Posts: 1
Registered: ‎11-23-2022

Re: Sedgwick not responding to claim.

Same happened to me, have you had any luck? It's been a year for me and still nothing. 

Social Media Specialist
Posts: 156
Registered: ‎11-08-2021

Re: Sedgwick not responding to claim.

Hello, SV408, 

 

I have responded to your private message. Would be happy to help. 

 

Here to help, 

Jakoma|Social Media Specialist | Best Buy® Corporate
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Posts: 1,048
Topics: 57
Kudos: 136
Solutions: 61
Registered: ‎07-23-2018

Re: Sedgwick not responding to claim.

This topic has been moved to its own thread under the board Delivery & Installation for further review.