01-15-2019 10:29 PM
Hi my name is Huguette
i have been trying to contact sedgwick by phone, email and i even left a voice message but they never returned my calls and emails. A agent from sedgwick contacted me two months ago(even gave me a reference number regarding my claims) and he was suppose to call me or email me back for an update but nothing happen. My door still need to be fixed( my door is been damaged when installing my fridge) and that really fustrating.
01-16-2019 11:12 AM
Hi there, Huguette,
Welcome to our community. Whenever I have something installed or delivered in my home, I trust that the teams who perform any work will treat my property with care and be sure to not cause any damages. I was unhappy to read that you’ve had such troubles reaching Sedgwick to discuss the damage to your home that occurred during this installation. I regret the obvious inconvenience created by this situation.
In order for me to look into this further for you, I’ll need some additional information. When you can, please send me a private message that includes the following:
To send me a private message, just click on the blue button in my signature below labeled “Private Message”.
I hope to hear from you soon.
01-17-2019 08:14 AM
Thank you for sharing the requested information. I have contacted my partners at Sedgwick and requested that an agent reach out to you with an update at their earliest convenience.
I hope this helps, but if you need any further assistance down the road, please feel free to reach back out anytime.