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Posts: 1
Registered: ‎01-15-2019

Sedgwick claims is not responding

Hi my name is Huguette

i have been trying to contact sedgwick by phone, email and i even left a voice message but they never returned my calls and emails. A agent from sedgwick contacted me two months ago(even gave me a reference number regarding my claims) and he was suppose to call me or email me back for an update but nothing happen. My door still need to be fixed( my door is been damaged when installing my fridge) and that really fustrating.

 

Posts: 2,152
Topics: 42
Kudos: 362
Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: Sedgwick claims is not responding

Hi there, Huguette,

 

Welcome to our community.  Whenever I have something installed or delivered in my home, I trust that the teams who perform any work will treat my property with care and be sure to not cause any damages.  I was unhappy to read that you’ve had such troubles reaching Sedgwick to discuss the damage to your home that occurred during this installation.  I regret the obvious inconvenience created by this situation.

 

In order for me to look into this further for you, I’ll need some additional information.  When you can, please send me a private message that includes the following:

 

  • Your full name
  • Email address
  • Phone number
  • Sedgwick claim number
  • Order number, or
  • Customer Service Pin from the bottom of your receipt

 

To send me a private message, just click on the blue button in my signature below labeled “Private Message”. 

 

I hope to hear from you soon.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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Posts: 2,152
Topics: 42
Kudos: 362
Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: Sedgwick claims is not responding

Hi Huguette,

 

Thank you for sharing the requested information.  I have contacted my partners at Sedgwick and requested that an agent reach out to you with an update at their earliest convenience.

 

I hope this helps, but if you need any further assistance down the road, please feel free to reach back out anytime.

 

Sincerely,

Sam|Retired Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!