Delivery & Installation

[Hiren713]

I bought my washer last year. Water was leaking from washer and damage from wood floor. I have a water damage claim I need help with my Claims. I got email form Sedgwick Claims Associate regarding my claims saying someone will contact you within 2 to 4 days. I haven’t received any call from them it’s been 2 weeks. I sent email Claims Associate regarding claims status no respond back even call 1855-832-1338 left messages but no respond. Who I need to contact for claim status?

[Sam-BBY Social Media Specialist]

Hello Hiren713, and welcome to our community,

As I unfortunately know from my own experience, water damage is no laughing matter!  Whenever I have something installed or delivered in my home, I trust that the teams who perform any work will treat my property with care and be sure to not cause any damages.  I was unhappy to hear you’ve had such troubles reaching Sedgwick to discuss your concerns, and I regret any inconvenience created by this situation.

In order for me to look into this further for you, I’ll need some additional information.  When you can, please send me a private message that includes the following:

• Your full name
• Email address
• Phone number
• Sedgwick claim number
• Order number, or
• Customer Service Pin from the bottom of your receipt

To send me a private message, just click on the blue button in my signature below labeled “Private Message”. 

I hope to hear from you soon.

[Sam-BBY Social Media Specialist]

Hi Hiren,

Thank you for sharing the requested information.  I have contacted my partners at Sedgwick and requested that an agent reach out to you with an update at their earliest convenience.

I hope this helps, but if you need any further assistance down the road, please feel free to reach back out anytime.

Best wishes,