Delivery & Installation

[Zimmerman1]

I was injured at the Southpoint Best Buy in Durham, NC.

I was working with an Adjustor and then she fell off the planet.

No response to my emails and calls. When I did a directory search, the reply was 

"not found".

I do not know what to do. Advice and/or suggestions are great appreciated.

[AndrewB-BBY Social Media Specialist]

Good afternoon, Zimmerman1,

Thank you for taking the time to visit our community forums and writing to us about the status of your claim. I can understand wanting to get this resolved as quickly as possible and I'd be glad to see how I may be able to assist you in getting an update.

While Best Buy is unable to directly check on the status of your claim, I would be glad to reach out to our partner Sedgwick Claims Management Services to see if an update is available. I will need to gather a bit more information to get this process started. 

Can you please send me a private message that includes your:

Full name

Email address

Phone number

Claim number

You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I'll keep an eye out for your response.