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Posts: 1
Registered: ‎09-23-2021

Sedgwick Claims No Response

I was injured at the Southpoint Best Buy in Durham, NC.


I was working with an Adjustor and then she fell off the planet.

No response to my emails and calls. When I did a directory search, the reply was 

"not found".


I do not know what to do. Advice and/or suggestions are great appreciated.

Posts: 6,667
Topics: 227
Kudos: 558
Solutions: 340
Registered: ‎08-21-2017

Re: Sedgwick Claims No Response

Good afternoon, Zimmerman1,


Thank you for taking the time to visit our community forums and writing to us about the status of your claim. I can understand wanting to get this resolved as quickly as possible and I'd be glad to see how I may be able to assist you in getting an update.


While Best Buy is unable to directly check on the status of your claim, I would be glad to reach out to our partner Sedgwick Claims Management Services to see if an update is available. I will need to gather a bit more information to get this process started. 


Can you please send me a private message that includes your:


Full name

Email address

Phone number

Claim number


You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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