Delivery & Installation

[josoba]

We had multiple appliances installed back in November.  Unfortunately, the install team scratched our hardwood floors when installing the dishwasher.  Best Buy opened a claim on my behalf with Sedgewick.  The install happened on Novebmer 21 and I still have not heard from Sedgewick even though I've left several messages.  It has been 2 months and I would have hoped (expected) to hear from the insurance company by now.  Can someone please help assist in this matter?

Thanks in advance!

[Alex-BBY Social Media Specialist]

Hello, Josoba,

Thank you for reaching out through our Best Buy Forums. We appreciate you reaching out regarding a claim you have with Sedgewick, I am sorry to hear you have not been contacted regarding this matter. I would love to assist and see what's possible. In order for me to request someone contact you from Sedgewick, can you please send us a private message with your full name, phone number, email address and claim number? You can click on "Private Message" next to my signature.

Thank you,

[josoba]

Thanks Alex, I've sent you a private message with the details that you requested.