01-23-2023 10:18 AM
We had multiple appliances installed back in November. Unfortunately, the install team scratched our hardwood floors when installing the dishwasher. Best Buy opened a claim on my behalf with Sedgewick. The install happened on Novebmer 21 and I still have not heard from Sedgewick even though I've left several messages. It has been 2 months and I would have hoped (expected) to hear from the insurance company by now. Can someone please help assist in this matter?
Thanks in advance!
01-23-2023 10:32 AM
Thank you for reaching out through our Best Buy Forums. We appreciate you reaching out regarding a claim you have with Sedgewick, I am sorry to hear you have not been contacted regarding this matter. I would love to assist and see what's possible. In order for me to request someone contact you from Sedgewick, can you please send us a private message with your full name, phone number, email address and claim number? You can click on "Private Message" next to my signature.