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Posts: 1
Registered: ‎02-05-2019

Sedgewick Bestbuy ISSUES

I am now on day 5 of reporting the water damaged caused by the improper installation of my dishwasher. Sedgewick won't call me, and their phone number only goes to voice mail. Why does this seem like Sedgewick and Best buy are in cahoots on this one? Make a customer wait long enough they quit trying to get things fixed. 

 

I was told if I have the dishwasher replaced it would ultimately effect my ability to get a claim done. How much longer do I really have to go without a dishwasher? Glad I bought from best buy, $1000 and 5 days later of nothing. 

Posts: 203
Topics: 7
Kudos: 34
Solutions: 12
Registered: ‎11-23-2018

Re: Sedgewick Bestbuy ISSUES

Hi, SamD, and welcome to our online community!

 

Thank you for reaching out for support on our Forums. I can certainly understand wanting to get in touch with Sedgwick as soon as possible to get your kitchen back in order. We'd hate to leave you without a dishwasher for much longer, and I apologize for the difficulties you've experienced trying to get in touch with Sedgwick about the water damage you have.

 

That being said, I'd be happy to do what I can to help. In order to get started, I'll need a few things from you first. Please send me a Private Message including your full name, email, and phone number. You can find the option to message me below, to the right of my name.


Sincerely,

Allison|Social Media Specialist | Best Buy® Corporate
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