07-30-2019 06:01 PM
08-04-2019 12:18 PM
Greetings and welcome, JandyMo,
Moving can certainly be quite the undertaking! Thank you for choosing Best Buy for your refrigerator purchase and for your patience as you had waited for our reply. We sincerely appreciated the time you’ve taken out of your to share your appliance delivery issue with us.
Items can be backordered for a variety of reasons and without reviewing your order I’d be unable shed some additional light on what may have occurred with your refrigerator purchase. We’d be happy to continue to discuss your experience and concerns you might have. Can you please send us a private message with your full name, phone number, email address and order number? A private message can be sent my way by choosing the blue “Private Message” button in my signature.