08-05-2022 06:21 PM
08-06-2022 01:20 PM
Hello, Pdenisehoward.
Welcome to our Forums!
Thank you for reaching out to us here on our Forum page for assistance with your situation. I understand your frustration with not hearing anything back from them. I would like to reach out to you and provide additional support for your current situation. If you don't can you private message me and send us your full name, telephone number, email and claim number? Once we have this information I would be happy to take a deeper dive and provide further assistance in private message. Please do note that we work with multiple client through out the day and we may not respond instantly. Please let us know as soon as you can.
Thank you,
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09-18-2022
05:20 PM
- last edited on
09-19-2022
09:14 AM
by
Ravi-BBY
Riley/Customer Service
Just wanting ti make you aware that we had a Frontier adjuster come out about 6 weeks ago and still have not heard anything. It has now been 180 days since we had our issue. Can you please find out when someone will contact us to resolve this issue with our floor ? I wanted to DM before posting anything further.
Thank you for your attention to this matter.
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09-19-2022 09:17 AM
Hi there, Pdenisehoward,
Thanks so much for reaching out to us here on Best Buy Forums. I can certainly understand wanting a timely update on your Sedgwick claim. I would be happy to look into this and assist where possible. To get started, kindly send me a private message with your full name, phone number, and email address, along with your Claim Number.
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