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Posts: 1
Registered: ‎09-14-2019

Reschedule a delivery

[ Edited ]


I am having trouble rescheduling a delivery. I called the 800 number and was on multiple hour long waits.

I also called the local Best Buy and theywere unable to assist me and provided me another 800 number with another long hour wait.

Can I have someone contact me instead?

Name is Robert {removed per fourms guidelines}. I don’t want to put too much other personal info on the forum.

Posts: 564
Topics: 23
Kudos: 120
Solutions: 34
Registered: ‎07-23-2018

Re: Reschedule a delivery

Hi there, Robert,


Thanks for connecting with us on our forums! We completely understand how important it is to schedule a delivery and we apologize that you haven't been able to connect with us via phone! 


We do have a dedicated team of appliances specialists standing by at (800) 304-1259. Often times they are best suited to assist! That said, if you have been unable to get assistance at that phone number, please feel free to send us a Private Message via the blue button in my signature and we'll be glad to assist however we're able. If you do send us a Private Message, please be sure to include your order number, full name, email address, and phone number. 


Austin|Social Media Specialist | Best Buy® Corporate
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