10-14-2021 11:22 PM
10-19-2021 02:49 PM
Thanks for taking the time to reach out about your TV order. It's never fun to experience a delivery delay, but that is especially true when the product is a big investment, like a TV. Best Buy is working hard to fulfill all orders as quickly as possible, but sometimes there can be a circumstance beyond our control that causes delay.
Generally speaking, if a product is unavailable for delivery due to none being in stock, typically I would recommend either rescheduling for a later date or reselecting an alternative unit with immediate availability. From what you describe, it sounds like you may have already cancelled your order due to delays. With that said, if you're still in need of assistance, I'll be glad to take a closer look at your particular situation to see what options may be available going forward. To get started, please send a private message with your full name, phone number, email address, and order number. If you're logged into the forum from a PC, you should see a blue "Private Message" option next to my signature below this post.