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Posts: 1
Registered: ‎12-31-2018

Remote start installation what a joke

I purchased a remote start as a Christmas present. Scheduled install three weeks out (first avail appt). Unit says it is compatible with manual transmission. Technician says he knows how to install but wouldn’t. Said it was policy of Best Buy but couldn’t provide me with a copy of the policy. I cannot find anywhere that says you won’t install. Installation is included with the purchase. So they just get to pick and choose jobs? Took off work, found someone to pick me up, paid over $300 for it now you won’t install???
Posts: 3,012
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Registered: ‎04-18-2017

Re: Remote start installation what a joke

Welcome to the Best Buy forums Brittbelcher-

 

Purchasing the gift of warmth and cooling was something I truly enjoyed giving our clients when I used to be a Geek Squad Autotech.  I’m not entirely sure I’d be able to offer an exact response, without first taking a closer look at some other information, but I’m certainly hoping we can work together to get to the bottom of this! 

 

I can assure you there are many manual transmission vehicles that I’ve personally installed remote starts in, but there are some vehicles in general that may not allow us to put a remote start in it.  Although very few and far between, they do exist. 

 

Please send me a private message containing your full name, phone number, email address, and order number or customer service PIN from your receipt, and any employee names you may have.  Your vehicle year, make, and model will also be needed for me to better understand how we can help!

 

Respectfully,

JJ|Social Media Specialist | Best Buy® Corporate
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