04-29-2022 01:46 PM
04-29-2022 02:55 PM
Hi there, Ngapp123,
Thank you for joining our community here on the Best Buy Forums. We strive to provide our customers with the best service possible whether shopping with us or reaching out for support on your recent delivery.
I would like to look into this further to see what may be happening here! To start, please send a private message with your full name, phone number, and email address, along with the order number (if you have it). You should be able to do this by clicking the blue button near my signature.