03-10-2018 10:26 PM
I wish to buy a french door samsung refrigerator RF28HFEDBSR which weighs over 100kg according to the specifications. Will Best Buy delivery able to deliver this to first floor via staircase? My apartment does not have elavator.
Please advise. How do they deliver via staircase?
03-11-2018 01:46 PM
Hey there Markthad-
Thank you for taking the time to register to our Forum and writing to us about this refrigerator. It's always exciting to get new appliances but it isn't fun to move them around. I knew as soon as I picked out my last washer and dryer set there was no way I was going to be able to move them on my own so I can completely understand why you'd want to make sure you could get some help with this awesome new refrigerator. I'm happy to give you some more information on how this process works.
Typically out delivery teams don't have any issues moving the appliances we sell. Some complications can arise depending on where you'd like them delivered. We have some recommendations here to help make sure your delivery goes as smoothly as possible. Because of the size and weight of refrigerators our delivery teams can't lift them above waist height. If you have banisters or railings you may need to remove them to make it down the stairs. You'll also want to make sure there's enough clearance so the refrigerator can fit.
I hope I was able to answer your questions, please feel free to let me know if you have any other concerns, I'm glad to help.
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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