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Posts: 1
Registered: ‎12-08-2020

Re: delivery & installation incompetence

100% agreed, and I am currently going through this exact same process. Deliveries scheduled, missed, and then me being blamed for not being home, when guess what, i live in a building with someone on the door 24 hours a day.


My delivery window for today was set at 12-6PM, I just received an email saying they would be here at 10:55 AM, which they are not. Now they are unable to be reached by Best Buy support. 


I will never buy anything from you again that requires in home delivery, and I will recommend my friends do the same. 

Posts: 18,337
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Registered: ‎09-29-2008

Re: delivery & installation incompetence

Posts: 275
Topics: 10
Kudos: 49
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Registered: ‎02-08-2019

Re: delivery & installation incompetence

Hey there, MattTicehurst!


Thanks for connecting with us here on the Best Buy Forums. I know that when I order new tech, I eagerly await its arrival, so I am sorry to hear that your delivery time was missed. 


I am happy to check in on the order! Please send a private message with your full name, phone number, and email address, along with the order number (if you have it)? You should be able to do this by clicking the blue button beneath my signature. 



Jenni|Social Media Specialist | Best Buy® Corporate
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